Refund Eligibility

  • Refunds are issued only after the returned product is received and inspected.

  • Items showing signs of use, damage, or missing packaging may not be eligible for a refund.

Refund Process

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method used during purchase.

  • In case of Cash on Delivery (if applicable), refunds may be processed via bank transfer or store credit.

Non-Refundable Items

  • Shipping and handling charges

  • Products marked as non-returnable

  • Clearance or discounted items (if specified)

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos or videos for verification.

Need Help?

For any questions related to orders, shipping, returns, or policies, please contact our customer support team via yps360.com.